Are Duolingo’s AI video calls just a gimmick or a valid way to study?

Turning the traditionally boring world of language learning upside down.

Watching my nephew effortlessly figure out a new video game without any tutorials got me thinking about how we naturally learn. That’s what led me to explore Duolingo’s latest updates — Adventures (2024) and AI Video Calls (2025) — and how they’re changing the way we learn languages.

Let’s break down how they’re turning the traditionally boring world of language learning upside down.

Duolingo just dropped a new feature called Adventures, where users explore virtual worlds alongside characters like Lily and Oscar, following storylines and completing tasks.

Remember those language classes where grammar felt like advanced calculus?

Duolingo said, no thanks.

Instead, they built something around a simple idea: we learn best when it’s fun and when we actually need to use what we’re learning. Psychologists call this the exposure-need dynamic, but really, it’s just how humans naturally pick up languages.

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Adventures focuses on immersion and practice. Learning happens through play, similar to how toddlers pick up language — by exploring and imitating rather than memorizing rules.

There’s no pressure to get pronunciation or grammar perfect, and everything feels like a game rather than homework.

It’s basically language learning the way kids do it — by observing, imitating, and not being afraid to mess up.

Let’s take a closer look at how they’ve gamified the process.

The storytelling neurochemistry

Ever notice how you remember a good story way better than a list of facts? That’s because storytelling creates a low-stress, engaging environment where learning happens naturally. Research even shows that digital storytelling helps reduce anxiety, making it easier to experiment with language.

When you’re caught up in a story, your brain releases a mix of chemicals that supercharge learning. Dopamine kicks in when you make progress, giving you that little hit of motivation. Oxytocin helps you connect with characters, making the experience more personal. Norepinephrine sharpens your focus and boosts memory.

Basically, stories don’t just entertain us — they rewire our brains to learn better.

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Narrative transportation

When you’re completely immersed in a story, your brain tunes out distractions and cognitive resistance drops. It’s like getting so caught up in a movie that you forget you’re even watching a screen.

Duolingo’s Adventures take advantage of this by embedding vocabulary in meaningful situations. Instead of just memorizing the word for “book,” you might be helping Lily search for a mysterious ancient tome in a library.

Instead of just repeating a word over and over, you’re using it in a scenario that relates to something you might experience in real life, which makes it stick. This also creates multiple hooks for your brain to grab onto.

Users are more likely to remember and use language when it is tied to narratives rather than isolated drills.

And storytelling doesn’t just help with vocabulary — it also boosts grammar, reading comprehension, and speaking skills.

Duolingo learners achieve 90% accuracy in short conversations after 4–6 weeks of use, as shown in their efficacy studies. (source)

Emotional encoding

When emotions are involved, memories are much more likely to stick. (source)

For example, learning vocabulary while solving a mystery adds an emotional layer to the experience, making the words more memorable.

Emotions significantly impact attention, learning, and memory by focusing cognitive resources on relevant information.

Positive emotions, such as curiosity or excitement, enhance attention and facilitate the encoding and retrieval of memories.

How positive emotions affect memory

Here’s how it works: every time you get excited about learning something new, your brain enters what neuroscientists call “enhanced encoding mode”.

Our brains work like a camera with perfect focus — we notice all sorts of interesting details we might usually miss. Think about how you lean in closer when you’re really into a good book or movie.

Instead of forcing yourself to learn, you actually want to dive in and figure things out — because the process itself feels rewarding.

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Happy emotions trigger the release of dopamine — a chemical that not only makes us feel good but also helps our brain cells form stronger connections, especially in areas that control learning and memory.

This dopamine hit shifts from external rewards (like extra points) to an internal drive rooted in curiosity. You’re no longer studying just to pass a test — you’re learning because you actually want to know what happens next in the story.

Your brain’s emotional control center, the amygdala, also plays a role here. When you’re in a positive emotional state, it helps “tag” memories with stronger markers, making them easier to remember later.

In positive states, brain helps tag memories with stronger markers, making them easier to retrieve later.

Research shows that students who experience positive emotions while learning — whether through exciting or engaging activities — tend to retain information better over time. So, learning while having fun really works!

What about negative emotions?

Negative emotions can make it harder to remember things because stress raises cortisol levels in the brain.

High cortisol can interfere with our ability to store and recall memories, making learning more difficult. So, when we’re stressed, it’s not just harder to take in new information — it’s also harder to remember what we’ve already learned.

Embodied cognition

When you put yourself in a character’s shoes, you’re not just memorizing words — you’re truly experiencing them. Interactive scenarios in Adventures let you live the language, not just learn it.

Contextual learning ties new language concepts to personal experiences, making them far more memorable.

This process strengthens autobiographical memory, connecting new experiences to your personal narrative.

Characters, mirror neurons, and emotional resonance

Think about how attached you get to characters in your favorite shows.

We’ve all binge-watched shows, becoming emotionally invested in fictional characters’ lives. Duolingo does the same thing with language learning.

It’s not just about words — it’s about building connections with the characters that help you connect to the language itself.

When humans interact with consistent and relatable characters, mirror neurons fire, creating a sense of emotional connection.This connection helps make learning more engaging and memorable.Why did Duolingo make these design choices of characters?Simplified geometry reduces cognitive load, helping users focus on the language instead of getting distracted by complex visuals.Exaggerated features make emotional states instantly readable, so you can quickly connect with a character’s feelings.Consistent design language makes the experience smoother and more intuitive.

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Personality Archetypes and Learning Motivation

Duolingo’s characters are designed to appeal to different learning motivations through distinct personality archetypes. Each one speaks to specific psychological triggers that help keep learners engaged.

Junior: The Enthusiastic Learner

Junior represents youthful curiosity and boundless enthusiasm, making beginners feel more at ease. This character embodies the “growth mindset” — the belief that abilities improve through effort and persistence.

Lily: The Practical Problem Solver

Lily appeals to goal-oriented learners by showing that learning can be a practical life skill.

Zari: The Adventurous Explorer

Zari speaks to learners motivated by discovery and cultural curiosity. She taps into the intrinsic motivation that comes from exploring new places and ideas, encouraging learners to dive deeper.

Video call feature

Traditional language learning has long struggled with a critical challenge: transforming passive knowledge into active communication. Speaking anxiety paralyzes even advanced learners.

Duolingo introduced video calling functionality where you can video chat with an AI character to practice speaking.

Research shows that up to 70% of language learners experience some form of speaking anxiety, making it one of the biggest barriers to achieving fluency. Duolingo’s AI video calls try to address this specific challenge by providing a low-stakes environment for practice.

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Yet it a useful solution to enhance learning or just a fun feature?

Video learning isn’t just about language — it’s about activating the same neural pathways our brains used when we were babies learning to speak. It’s not just the words that matter; it’s the entire learning experience.

When you see a face (even if it’s animated) speaking, your brain responds differently than when you’re just reading or hearing words. This is because your brain treats the interaction more like a real human conversation.

AI avatars can display emotions and respond to questions in real-time, creating a sense of personal connection. These emotions can increase motivation and interest in the subject.

These AI language partners create a judgment-free zone that traditional learning environments often fail to provide.They are smart enough to chat like real humans, but without the eye-rolls when you mix up “leur” and “ils” for the millionth time. AI actually understands context, it’s not just spitting out pre-programmed responses — it’s having real conversations with you.

Forgiving systems

The benefit of this type of language practice lies in what psychologists call “psychological safety” — an environment where learners feel safe to make mistakes and experiment with the language.

Our brains are wired to be sensitive to social threats. When someone criticizes us, our brain focuses on protecting us rather than helping us grow. This instinct can block learning.

Think of those stomach-churning moments of language learning in the real world.

You’re at a Parisian café, heart racing, trying to order your morning coffee. You stumble over the pronunciation, and the waiter raises an eyebrow. In that microsecond, your brain floods with stress hormones.

Your mind becomes so preoccupied with escaping this perceived danger that it can’t spare any resources for actually learning from the experience.

But there’s a sweet spot in the learning process — a state where we’re engaged enough to pay attention but not so stressed that we shut down. Neuroscientists call this “optimal arousal.”

In this zone, the brain is at its most receptive, primed to form new connections and strengthen existing ones.

So, when you tell your AI friend you want to eat a shoe instead of a cake, instead of feeling embarrassed, it becomes a funny part of your learning adventure. Your brain stays in that optimal state, where memory formation thrives.

Duolingo’s AI video call feature has been well received by many users, although there are still some tweaks to be made, like the chat length being capped at 3 minutes.

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Summary

Duolingo’s AI features aren’t a substitute for human interaction, yet they are a major advancement in addressing the psychological barriers to language learning:

  • Gamification turns learning from a rigid task into a dynamic journey,

  • Emotional engagement through storytelling and meaningful tasks enhances memory retention and motivation.

  • By moving away from rote memorization and focusing on engaging, judgment-free practice, Duolingo helps bridge the gap between passive knowledge and active language use.


Article by:

Maria Borysova

Founder and Product Designer

Published on

Feb 13, 2025

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