Whoop! or How to gamify training: $3.6 billion product playbook

Secrets on how to make training feel like a fun game.

Honestly, I wanted to try the Whoop bracelet for years. For years, I’ve been curious about Whoop used by so many of my friends, the fitness tracker athletes rave about.

This year, I finally gave it a shot.

I honestly loved my journey with Whoop and learned a lot about the design and product engagement of the wearable health tech device and app. Time to share my insights!

What is it?

You have probably heard of Oura Ring which takes a bit different approach by focusing on sleep tracking. It monitors sleep stages, body temperature, and heart rate.

Whoop is similar to Oura ring in many ways. It’s a high-end fitness tracker that helps athletes understand their body’s performance. It costs $30 monthly and provides detailed insights about exercise strain, recovery, and overall health using AI. Yet Whoop’s value isn’t just in tracking data — it’s in how they translate physiological metrics into actionable recommendations.

The main difference is the depth of insight — Whoop provides the most detailed analysis, while Oura Ring mostly focuses on sleep quality.

Photo of the product

Home page

As soon as you open the app, you don’t just see a bunch of raw data like HRV (heart rate variability), resting heart rate, and sleep numbers. You see a visual narrative of your body’s performance.

Let’s take a look at the architecture of the Home page (aka Overview dashboard):

Home page

Whoop focuses on the following key metrics:

Recovery

The Recovery score is the heart of Whoop. It combines metrics like heart rate variability (HRV), resting heart rate (RHR), and sleep data to tell you how ready your body is to perform.

Recovery score uses color-coding to help you instantly understand where you stand:

  • Green: peak performance mode, great recovery;

  • Yellow: caution, a little rest needed;

  • Red: rest is non-negotiable.

Sleep performance

Whoop makes sleep a science. Each morning, the app gives you a breakdown of your sleep quality and how it impacts your recovery. It tracks sleep stages (light, deep, and REM) and monitors sleep debt and more.

Sleep Performance is all about how well your sleep aligns with your needs. It’s expressed as a percentage:

  • 80–100%: you’ve nailed your sleep goal. Your body’s ready to recover or perform.

  • 60–79%: decent, but you might feel the effects of missing sleep.

  • Below 60%: time to prioritize rest.

Strain

The Strain score measures how much stress your body has endured throughout the day, from workouts to daily activities.

It’s displayed on a scale of 0–21:

  • Low Strain (0–9): alight day. Great for recovery.

  • Moderate Strain (10–14): balanced activity, ideal for maintenance.

  • High Strain (15+): intense effort. Perfect for training days.

Progressive storytelling through data

Whoop hides complex information and shows only what you need right now. They reveal more details when you tap or swipe, so you don’t feel overwhelmed by too much data at once.

It is a classic example of progressive disclosure in UI/UX design. By presenting high-level insights first, it reduces cognitive load.

Recovery section

Instead of processing a mountain of raw data, Whoop turns everything into a digestible snapshot. You get instant feedback with just one glance:

  1. Start with the “headline” (e.g., Recovery score).

  2. Scan actionable takeaway.

  3. Dive deeper into specifics (e.g., HRV trends, strain breakdown) if you are curious about the details.

By converting complex physiological data into a single, digestible number, Whoop taps into a principle called “cognitive simplification”.

If your brain isn’t overloaded with numbers, you’re more likely to use the data. And let’s face it — when tracking becomes too complicated, you risk getting lost in the weeds.

This approach helps users quickly identify their body’s needs and make decisions about exercise or rest.

Daily prompts

Users can set their performance goals in the Plan and may adjust them as they wish.

How Whoop loop works:

  1. Track your daily activity throughout the day.

  2. Get insights on sleep quality and overall recovery.

  3. Based on your daily data, get workout suggestions tailored to your energy and goals.

Whoop’s daily tips are designed to help users achieve their specific goals, whether it’s pushing harder during a workout, focusing on recovery, or maintaining steady performance.

This taps into self-determination theory, a key principle in psychology that highlights the need for competence, autonomy, and relatedness to boost intrinsic motivation.

Low energy today? Whoop suggests lighter training. Feeling strong? Time to push harder. It’s that easy.

It’s more than just suggestions — it’s a feedback loop that continuously adapts to your physical state.

The more you engage with Whoop, the more precise its recommendations become, creating a sense of dynamic, ongoing support.

Sleep and recovery

Recovery in Whoop is a core part of the experience.

The app creates a sense of purpose around rest by making recovery scores just as important as training efforts.

This flips the narrative on how we approach recovery. It’s not just about resting after a workout; it’s about understanding the power of recovery in the context of your overall performance. The app invites users to optimize rest and feel just as proud of their recovery as their workouts.

Sleep also becomes a personal mission rather than just hours spent in bed.

It becomes a core component of your active routine.

The design creates a visual narrative around your sleep. It’s not just about hours slept, but the quality of recovery, too.

Sleep section

By calculating the user’s “Sleep needed” based on their individual physiology, the app creates personalized guidance instead of generic sleep advice. This makes the recommendations feel more relevant and actionable.

Visual feedback and key metrics

The dashboards gamify users’ journeys, helping them track improvements and feel emotionally connected to their data.

This taps into something known as self-comparison theory, which suggests that people are motivated by seeing their own progress over time.

As users watch their metrics improve, they not only feel motivated but also experience pride in their growth. Even simple activities like sleep can feel like personal missions — tasks that are worked toward, not just measured.

Sleep rich data and charts

Instead of just throwing out a few numbers, Whoop connects the dots and shows you the bigger picture, making it easier to see how you’re progressing. This approach keeps users more engaged and motivated to keep going. The information feels more impactful and emotionally resonant.

By placing actionable insights next to data visualizations, Whoop helps analyze complex charts.

What about training plans?

Whoop lets you choose your weekly focus and specific measurable goals. You can choose among performance plans:

  • Push harder: maximize strain and intensity

  • Recovery week: prioritize rest and healing

  • Maintenance mode: consistent, steady performance

  • Specific goal setting: choose sleep, strain, or recovery metrics by yourself

Users select their weekly intention, and the app creates a dynamic tracking experience. Want to build endurance? The app adjusts recommendations to support high-strain activities. Recovering from intense training? It shifts to gentler, recovery-focused guidance.

The system tracks your progress against these chosen goals. Each metric becomes a personalized challenge.

Training plans

AI-driven coach

Whoop’s AI-driven coaching system goes beyond offering generic feedback. It interprets your data and provides personalized recommendations, making it feel like you’re receiving expert guidance.

This taps into a psychological principle known as the illusion of agency, where users feel they are receiving attention from a personal coach.

The brain interprets these interactions as receiving expert guidance from a credible source.

AI-driven coach

By suggesting additional questions for the user to ask the bot, Whoop increases engagement and deepens the interaction, allowing users to explore their data in more meaningful ways.

Motivation through social accountability

Whoop understands that we all need a little extra motivation from time to time. That’s why they’ve built social accountability features to enhance user engagement.

The app uses gamification by ranking users on leaderboards. Whoop’s social features allow users to compare metrics with peers, regional groups, or similar age brackets.

This activates social comparison, encouraging users to push their limits by benchmarking themselves against others.

When you see others pushing their limits and achieving progress, it sparks a sense of healthy competition.

Insights that evolve with you

Journaling in the app

What’s interesting about Whoop is that it adapts over time. The more data you feed it, the more accurate and precise its insights become.

By focusing on long-term trends, Whoop supports self-reflection and encourages continuous improvement. This makes the journey feel like a process of constant evolution.

Users also feel like they’re in control of their health. It’s not just a one-time snapshot of the activity — it’s a continuous tracking. This helps users feel more connected to their journey and increases the likelihood of long-term engagement.

Wrap up

Whoop knows that too much data can feel overwhelming, so they lead with simplicity. Instead of throwing complex charts at you right away, the app presents an overview with 4 core metrics. It’s a quick, clear snapshot of what matters most today.

The app uses visuals and color coding to show your performance at a glance, making it easy to understand your progress.

Their engagement strategies focus on personalization, giving you daily recommendations tailored to your goals — pushing harder, recovering, or maintaining performance. By gamifying recovery and sleep, Whoop turns everyday tasks into fun goals, making it easier to stay consistent.

Article by:

Maria Borysova

Founder and Product Designer

Published on

Dec 11, 2024

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